our business customers opt to have us
set up remote IT support facilities for
their business. This is done using a
secure connection from our offices to
your PCs and servers via the Internet.
We offer this facility as part of your
maintenance contract agreement.
We estimate that some 80% of problems
can therefore be solved without a site
Remote support is like having your own
IT department to call on, without the
costs associated with employing staff or
the downtime waiting for a site visit.